Troubleshooting
Tailored coaching for your unique roadblocks — diagnose what's blocking your score and fix it with a custom action plan.
Why the Troubleshooting Program Works
Some students aren't beginners. They've studied PTE, they've practised consistently, and they know the format. But there's something specific — a recurring scoring block, a stubborn pattern, a gap they can't seem to close.
That's not a knowledge problem. That's a troubleshooting problem.
The Troubleshooting program is built around a two-cycle coaching model. Session 1 digs deep to identify the root cause. You then work independently. Session 2 reviews your progress, refines your approach, and ensures the fix actually sticks.
Diagnose Recurring Score Blocks
Your trainer identifies why mistakes keep happening. Patterns in your errors reveal the real issue, and that's where the fix begins.
Custom Fix-It Action Plan
After Session 1 you receive a personalised plan: specific tasks, targeted practice, and a clear focus for the days between sessions.
Two Coaching Cycles
Session 1: diagnosis & method. Session 2: review & refinement. The gap between sessions is where real progress happens.
Full Feedback Loop
Between and after your sessions, submit practice responses and receive text, audio, or video feedback. You're never practising in the dark.
What you'll get out of this program
- Clear diagnosis of the root cause of your scoring blocks
- Personalised action plan tailored to your specific problem areas
- Two full coaching sessions with the same dedicated trainer
- Homework and practice tasks structured between sessions
- Improvement across 1–3 sections depending on your needs
- Full feedback support: text, audio, and video (up to 7 days)
- Access to all study materials, templates, and strategy guides
- Recorded session access for review (on request)
- Honest, human-led assessment of your Speaking and Writing performance
Your 4-hour program at a glance
Complete your intake form. Your trainer reviews exam history, score reports, and self-identified issues — and arrives prepared with a targeted plan.
- Submission of previous PTE score report (if available)
- Intake form: target score, exam date, sections of concern
- Trainer preparation of a customised 2-session program plan
Access to study materials
Templates & Sentence Structures
Basics & Fundamentals Sheet
Advanced Method Learning Guide
Common Mistakes in PTE
Vocabulary Builder Pack
Academic Grammar Rules
WritingSpeakingSpeaking Development Kit
SpeakingWriting Development Kit
WritingReading & Listening Strategy Pack
ReadingListening
Your trainer may provide additional targeted documents based on the specific issues identified in Session 1.
Unlock all materialsWho should take Troubleshooting?
This is for you if…
- You keep hitting the same score
Multiple attempts, same result — you need someone to tell you exactly what's broken.
- 1–2 sections consistently underperform
You've narrowed it down, but the fix isn't obvious — you need a trainer to dig into it.
- You want diagnosis + fix, in cycles
Two sessions with homework in between means problems are identified, fixed, then verified.
- Willing to practise between sessions
The program only works if you do the targeted homework — that's where the breakthrough happens.
- 1–2 weeks before exam day
Enough time to apply the fix and see results before you sit the test again.
- Self-study feels incomplete
You sense something is missing — you need an expert to spot the blind spot you can't see yourself.
This isn't for you if…
- Need full course coverage
If you're weak across all sections from scratch, the Crash Course covers everything end-to-end.
- Exam is tomorrow
Two cycles need 7 days to work — choose The Quick Fix for last-minute support.
- Want a quick answer, no homework
Troubleshooting requires effort between sessions — without that, you won't see the gain.
- Break through a stubborn score ceiling
- Get a real diagnosis — not generic advice
- Two coaching cycles with structured homework
- Save time and money on PTE prep
Need deeper, longer 1-on-1 support?
If two cycles aren't enough to unblock your score, move to the 1-on-1 Mentorship Program (from $300 for 5 hours, with unlimited feedback between sessions). Your hours carry over at the same Mentorship rates — you only pay the next-hour price.
Necessary requirements to attend the class
Frequently asked questions
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